About Us Sitel provides fully integrated customer care and back office processing services that focus on delivering a return on customer investment to our clients by reducing service costs, improving customer retention and increasing revenue per customer. Sitels ability to serve customers and track customer information across multiple channels enables us to consistently provide positive, intelligent service on behalf of our clients. * Customer Care Repeat purchases, up-sell/cross-sell, billing information, issue resolution, account change, reservations, loyalty clubs, investor inquiries and warranty calls * Customer Acquisition Inbound sales, outbound sales, order taking, lead generation, DRTV/bureau, product information, subscription renewals and database management * Technical Support Troubleshooting, hardware/software support, Internet support, PC/server support, corporate helpdesk, warranty and post warranty * Risk Management Pre charge-off, post charge-off, early fraud, credit activation, property recovery, skip tracing, disaster prevention and recovery * Back-Office Processing Order and payment processing, ecommerce, catalog, continuity services and rebate processing activities To view / apply for job openings, visit here: www.localjobs.com